Lifetime Warranty

For all sales starting 8/9/23
At Solace Bands we prioritize high-quality design and longest-lasting materials. Solace warrants that its products are free from material and manufacturing defects when used normally throughout the lifespan of the product. Our Lifetime Warranty applies to products currently in production and sold by our brand beginning 8/9/23.

What is not covered in the Warranty?

This warranty does not cover cosmetic damage or damage resulting from accident, abuse, neglect, shock, improper use or storage of the product, or unauthorized modifications or repairs. Products not purchased from Solacebands.com or an authorized Solace Bands Reseller are not covered by the warranty. If a product is discontinued, the Lifetime Warranty will no longer apply as of the date of discontinuation.

While we stand behind the quality of all our products, we cannot provide a Lifetime Warranty for discontinued products because sourcing parts or suitable replacements may become difficult.

How do I submit a Warranty Claim?

Users must submit a photo or video of the defective band for review by email to contact@solacebands.com. Please include the order number in the Subject section of the email. If approved, the customer will receive a free replacement band. To receive the replacement, the customer must cover the cost of shipping and handling.

Warranty shipping and handling fees vary by product and will not exceed $9.99 + tax.